Pinkflow company policy
Contact
One inbox, routed by a person
Email hello@pinkflow.ai. We respond within 2 business days, usually faster.
Use this inbox for launch and pricing questions, policy requests, security reports, and issues from an invitation preview. Public product access and checkout are currently closed.
What to include
- Namescape launch or pricing question: the feature, search-pack price, or launch detail you want clarified.
- Gateway.pink invitation-preview report: if Pinkflow invited you to a preview, include the route, request identifier, status code, and timestamp. Do not email secrets, API keys, or sensitive payloads.
- Future purchase or billing question: the product, published price, and what you want clarified. If Pinkflow later opens checkout and you report a charge, include the transaction identifier and charge date. See the Refund Policy.
- Privacy request: your account email, product, and the right you want to exercise. See the Privacy Policy.
- Security report: the affected company page or invitation preview, impact, reproduction steps, and a minimal proof of concept. Do not access data that is not yours.
Where we are
Pinkflow is operated by Miro Mal, an individual based in Tel Aviv, Israel. Correspondence: hello@pinkflow.ai.
Resolution target
We aim to resolve launch-pricing and policy questions within 10 business days of the first message. Invitation-preview, security, payment, or privacy investigations may take longer; if so, we will explain what is still being checked.